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Public Affairs Centre (PAC)

  • Country: Bangalore, India
  • Date Established: 1994
  • Executive Director: Gurucharan Gollerkeri
  • Research areas: Development, Environment & Natural Resources, Governance
PAC seeks to translate citizen voices into policy-making in India and internationally through uptake of its tools and benchmarks and by generating research on policy-relevant issues such as governance, finances, poverty, urban and regional growth, public service delivery, and citizen action.

The Public Affairs Centre (PAC) is a not-for-profit, non-partisan organization dedicated to improving the quality of governance in India by promoting the active engagement of citizens. PAC’s research activities are organized under two main themes: public policy and participatory governance.

PAC undertakes and supports research, disseminates research findings, facilitates collective citizen action through awareness raising and capacity building activities, and provides advisory services to state and non-state agencies. The Centre is globally known for its pioneering Citizen Report Cards – benchmarking studies used to improve public services –  as well as for its work on electoral transparency, public works quality monitoring tools and approaches, and audits of the Right to Information Act and the National Rural Employment Guarantee Act in India.

 PAC’s uniqueness lies in synthesizing research and action in its activities and approaches. Its research aims to provide a stimulus for action and its action, in turn, is powered by knowledge derived from research. PAC’s work is organized primarily around the premise that an informed and active citizenry is the key to improved governance. While conventional policy research concentrates on policy issues and administrative processes, PAC’s work has focused on governance as experienced from an average citizen’s perspective.